PRIVACY POLICY

Effective Date: [01/03/2024]

1. Introduction

LondonMission Limited, trading as LondonMission (“we,” “our,” or “us”), is committed to safeguarding the privacy and security of your personal data. This privacy policy outlines how we collect, use, and protect your personal information in compliance with UK law and the General Data Protection Regulation (GDPR).

2. Information We Collect

>We may collect and process the following categories of personal data: All personal data collected through our website is removed when we have processed the information - this will usually take no londer than 24 hours. 

• Contact information, including name, address, email address, and phone number.
• Payment information and transaction history.
• Vehicle information, including license plate number and vehicle type.

3. How We Use Your Information

We use your personal data for the following purposes:

• Processing payments for Low emission zones – Clean Air Zone and associated services.
• Providing customer support and resolving inquiries.
• Managing your account and transaction history.
• Complying with legal obligations and regulations.

4. Legal Basis for Processing

We process your personal data based on the following legal bases:

• Performance of a contract: To fulfill our obligations in providing toll payment services.
• Legitimate interests: To manage and improve our services, prevent fraud, and enhance user experience.
• Legal obligations: To comply with legal requirements and government authorities.

5. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy policy this will be 24 hours , or as required by applicable laws.

6. Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal data, protecting it from unauthorized access, loss, or misuse.

7. Your Rights

You have the following rights regarding your personal data:

• Access: You can request access to the personal data we hold about you.
• Rectification: You can request corrections to inaccurate or incomplete personal data.
• Erasure: You can request the deletion of your personal data under certain circumstances.
• Restriction: You can request the restriction of processing in specific situations.
• Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
• Objection: You can object to the processing of your personal data in certain situations.

8. Contact Us

If you have any questions or concerns about our privacy practices or wish to exercise your rights, please contact via our contact page information.

9. Changes to this Privacy Policy

We may update this privacy policy from time to time. The latest version will be published on our website.

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https://cleanairzonepayment.co.uk/ is unaffiliated with any other website charging for the low emission zone areas including Drive in a clean air zone – GOV.UK (www.gov.uk). By continuing you agree to our terms and conditions and our service fee is payable on completion of our on this website.

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